General Terms and Conditions

COVID-19 PRECAUTIONS  

Please arrive with a personal face cover

 

VALUABLES

Mane Mood accepts no responsibility for loss of valuables at any time on the salon premises.

 

LOST PROPERTY 

All lost property found on the premises should be handed in to the

Mane Mood receptionist. Items will be stored for 30 days, if they are not collected within this time they will be kept or donated to local charities.

Retail Products Refund & Exchange Policy

 

Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from Mane Mood Essentials. We will not accept, exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. Due to some products containing sell-by or used-by dates we will not except returns after 14 days of purchase. Proof of purchase for your item is required. 

Gift Voucher Terms and Conditions

 

Once issued the value on the Mane Mood Essentials Gift Card can be used as full or part payment at Mane Mood Essentials

The card can be loaded with any value.

The monies on the card cannot be exchanged for cash. Any remaining balance will be stored on the card and may be used to pay for future purchase.

Any additional cost exceeding the value of this voucher will be paid by the redeemer.

All monies on the card must be used by the expiry date which is 6 months from the date the card was issued. Any balance left on the card after 6 months of not being used will be deducted.

Cannot be replaced if lost and any associated value cannot be replaced.

This gift voucher will be considered null and void without the Expiry Date and Authorized Signature being filled up, seal and other authentication signs or if tampered.

Please be aware that if you select 'Standard Recorded' delivery and the item goes missing in the post, we will investigate for you and provide you with the relevant information but we are not liable to replace, compensate or refund any funds that may have been lost.

To check the remaining balance on your card email us at contact@manemood.com referencing your unique gift card serial number. Calls are charged at local rate.

The card is not a credit, debit or guarantee of payment card. Mane Mood LLC reserves the right to amend these terms and conditions at any time or with draw the card on reasonable notice. 

In the event of any dispute, the decision (Mane Mood LLC) is final. Your statutory rights are not affected.

Our Privacy Policy & Cookies

 

Information and data collected online through this website or otherwise supplied to Mane Mood LLC will only be used for its intended purpose. No information will be given by Mane Mood LLC to any third parties or agencies. 

No personal information will be stored on this site. All and any data received from applicants will be deleted when they are no longer required. 

We confirm that where you give us confidential information we shall at all times keep it confidential, except as required by law or as provided for in regulatory, ethical or other professional pronouncements applicable to our engagement.

You agree that it will be sufficient compliance with our duty of confidence for us to take such steps as we in good faith think fit to preserve confidential information both during and after termination of this engagement.